Feedback from previous guests about their experience.
74%
enjoyed the hotel and would happily stay again
7.4/10
Very good
Rooms
8.4
Location
8.8
Service
7.8
Dining
5.4
Guest reviews
7.4/10
based on 5 reviews
8.7
8.7/10 based on 2063 reviews
Tim
United States,
March
2025
8.2/10
The Sorell Hotel Seefeld is a lovely boutique hotel located near Zurich Lake, making it an excellent choice for those wanting to escape the busyness of the city center. My top-floor room was impressively spacious and offered a stunning view, especially from the private balcony. However, the noise from the tram lines and a few operational quirks, like the elevator stopping one floor short, could be a bit of a drawback for some guests.
Rooms
8.0
I enjoyed a large room with air conditioning, a nice balcony, and an amazing bathtub. However, the noise from the exterior, especially the trams, was somewhat disruptive.
Service
9.0
The service was excellent; the staff was very helpful, especially during breakfast. They went the extra mile to allow me to take pastries for my early departure.
Location
8.0
The location was perfect for accessing the lake and opera, with easy public transport options. However, it did feel a bit noisy at times due to nearby trams.
Dining
7.0
I found the breakfast to be of good quality, offering fresh options. However, the timing of my departure meant I missed out on a full breakfast experience.
Facilities
9.0
The hotel had great amenities, with a rooftop access that offered stunning views of Zurich, which was a fantastic plus for that boutique feel.
Jeremy
United States,
December
2024
6.0/10
We had an overall decent experience at this hotel, with some highlights like the modern and clean room and the great location near the water and Opera house. However, we encountered issues with the dining experience, particularly the quality of the food and service in the cafe, which was quite disappointing. Cleanliness in our room was also a concern, as we noticed dust in several areas. Overall, it’s a hotel with potential but there are definitely aspects that need improvement.
Rooms
7.0
Our room was modern and clean but had some dust in the corners, which was disappointing.
Service
5.0
The service experience was a mixed bag; while front desk staff were dedicated and resolved our reservation issue, the cafe service was quite lacking.
Location
9.0
The location is excellent, just a short walk to Lake Zurich and surrounded by many eateries and transport options.
Dining
5.0
Dining in the cafe was a big letdown; the food was below expectations and service was slow.
Facilities
6.0
The hotel has nice decor and good amenities, but the dining options need significant improvement.
Lee
United States,
December
2024
7.8/10
This hotel in Zurich is a gem with its spacious rooms, friendly service, and inviting decor. It’s conveniently located near public transport and local eateries. I had a remarkable stay, but the dining experience at their cafe left much to be desired, with subpar food and service. Overall, a great choice for a comfortable visit.
Rooms
9.0
The rooms were spacious and comfortably furnished, though I did wish there was hair conditioner provided.
Service
10.0
The service was outstanding; the staff went above and beyond to assist with my reservation issue, which was handled very well.
Location
9.0
The location was excellent, just a short walk from tram stops and local attractions, making it easy to explore Zurich.
Dining
5.0
The dining experience in the hotel cafe was disappointing; the food quality was not reflective of the hotel's otherwise high standards.
Facilities
7.0
The hotel had modern amenities, including great coffee options and a pleasant breakfast area, but the cafe could use an upgrade.
Samuel
United States,
November
2024
7.4/10
I recently stayed at Sorell Seefeld, and it was an overall pleasant experience, with a great location and clean rooms. The staff was friendly and accommodating, but some aspects of the service fell short, especially the breakfast options. The room I had was quite spacious and comfortable, making it a nice retreat after a day of exploring Zurich.
Rooms
9.0
The room was very spacious and family-friendly, giving my toddler room to play safely. It felt secure, with plug sockets positioned out of reach.
Service
7.0
The service was warm and welcoming, with friendly faces at the front desk. However, there were inconsistencies with housekeeping, such as towels not being replenished regularly.
Location
8.0
The location is quite good, just a short walk to the lakeshore and conveniently close to tram stops, making it easy to explore Zurich.
Dining
6.0
The breakfast spread was limited and could use more variety, especially for longer stays. However, the quality of the items served was decent.
Facilities
7.0
Basic facilities were available, and the hotel had a pleasant lobby area, though I'd hoped for more comprehensive amenities.
John
United States,
October
2024
8.4/10
I had a wonderful stay at this hotel with its modern amenities and cozy atmosphere. The balcony room was a fantastic addition, perfect for enjoying meals with a view. However, the bright decor might not be for everyone, and I faced some minor service hiccups during my visit. Overall, it was a delightful place to explore Zurich from.
Rooms
9.0
The balcony room was spacious and offered a lovely view. I appreciated the modern touches, but the decor might be a bit too striking for some tastes.
Service
8.0
The front desk staff went above and beyond to assist, which really enhanced my experience. However, there were moments where service felt a bit rushed or indifferent.
Location
10.0
The hotel is conveniently located near Lake Zurich, making it easy to explore the area. Public transport options are just a short walk away, which is a plus.
Dining
7.0
Breakfast had a decent variety of options and was satisfying, though some items could be more fresh.
Facilities
8.0
The rooftop access was a highlight, providing stunning views of Zurich. Other amenities like the elevator access to the fifth floor added to the convenience.
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